SOLICITATION DETAILS

Solicitation Details
Type: Request For Proposals (RFP) 
Status: Closed  
Solicitation Number: RFP 1100 EAL3015 
Description: Temporary Staffing Services for the Contact Centers 
Summary: The Contractor shall provide Austin Energy with experienced and otherwise qualified inbound customer service representatives on both long- and short-term basis to staff the Austin 3-1-1 Contact Center and the Austin Energy Contact Center.  
Responses
Vendor Name Doing Business As
4 Best Business Corp 4BBCorp
A TO Z CALL CENTER SERVICES, LP THE CMI GROUP
CAMBAY CONSULTING
Conquest Consulting LLC
Flysoft Inc
HOWROYD-WRIGHT EMPLOYMENT AGENCY INC APPLEONE EMPLOYMENT SERVICES
InGenesis, Inc.
IT-SCIENT LLC
LanceSoft Inc
ManpowerGroup US, Inc.
MoxieIT Solutions Inc
Sonus Software Solutions Inc
Steck Systems, Inc
Tele Network Inc OneSupport
Basic Information
Contact Information
Authorized Contact Names:
Solicitation Specific
Questions:
Elizabeth Lock
(512) 974-2500
purchinfo@austintexas.gov
Small Minority Business
Resources Questions:
Veronica Hawkins
(512) 974-7639
smbrcompliancedocuments@austintexas.gov
Dates, Times & Locations
Important Solicitation Dates:
Solicitation Published: 05/17/2021 07:20 AM
Response Due: Prior to 07/06/2021, 02:00 PM
Central Purchasing,  124 W 8th Street,  Austin, TX  78701
Room/Suite 308
Response Opening: 07/06/2021, 03:00 PM
Central Purchasing,  124 W 8th Street,  Austin, TX  78701
Room/Suite 308
Special Notes
Special Notes: Insurance is Required. Required
Attachments
Commodities
Associated Commodities
Description Code
Employment Agency and Search Firm Services (Includ 96130
Trade Summary
Description Category Code
Employment Agency And Search Firm Services (Includ Non-professional 96130