SOLICITATION DETAILS

Solicitation Details
Type: Request For Proposals (RFP) 
Status: Closed  
Solicitation Number: RFP 1100 JMF3019 
Description: Utility Payment Processor 
Summary: The purpose of this contract is to provide the City of Austin Utilities (COA) a utility payment program from a firm qualified and experienced in utility payment processing. 
Responses
Vendor Name Doing Business As
ACI Payments, Inc. ACI Payments FKA OFFICIAL PAYMENTS CORP
Bill2Pay, LLC
CORE BUSINESS TECHNOLOGIES
CSG Forte Payments, Inc. Forte Payments
DIVERSIFIED DATA PROCESSING DIVDAT
Integrated Payment Solutions, LLC Paystar
JPMORGAN CHASE BANK, N.A. CHASE
Paymentus Corporation
U.S. Payments, LLC U.S. Payments
Vertex U.S. Holdings, Inc. VertexOne Software LLC or Watersmart Software Inc
Basic Information
Contact Information
Authorized Contact Names:
Solicitation Specific
Questions:
Julia Finn
(512) 974-2500
purchinfo@austintexas.gov
Small Minority Business
Resources Questions:
SMBR Main Office
(512) 974-7600
SMBRComplianceDocuments@austintexas.gov
Dates, Times & Locations
Important Solicitation Dates:
Solicitation Published: 10/24/2022 07:20 AM
Response Due: Prior to 11/15/2022, 02:00 PM
Purchasing Office, 124 W. 8th Street, Suite 308, Austin, TX 78701
Response Opening: 11/15/2022, 03:00 PM
Purchasing Office, 124 W. 8th Street, Suite 308, Austin, TX 78701
Vendor Meetings/Conference, Site Visits (Date/Time/Location):
Meeting: 11/02/2022, 01:00 PM
Microsoft Teams
Special Notes
Special Notes: None Available
Commodities
Associated Commodities
Description Code
UTILITY PAYMENTS 9997100