SOLICITATION DETAILS

Solicitation Details

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Type:	Request For Proposals (RFP)
Status:	Closed
Solicitation Number:	RFP 9300 AVB3011
Description:	Collections Services - EMS
Summary:	The purpose of this contract is for the collection of delinquent accounts receivable for the City of Austin, Emergency Medical Services (EMS) Department.

Responses

Vendor Name	Doing Business As
A TO Z CALL CENTER SERVICES, LP	THE CMI GROUP
Diversified Adjustment Service, Inc
GILA LLC	MUNICIPAL SERVICES BUREAU or MSB
Life Line Billing Systems, LLC	LifeQuest Services
LINEBARGER GOGGAN BLAIR & SAMPSON LLP
Merchants Association Collection Division, Inc.	Sherloq Solutions

Basic Information

Contact Information

Authorized Contact Names:
Solicitation Specific Questions:	Adrianna Broniszewski (512) 974-2500 purchinfo@austintexas.gov
Small Minority Business Resources Questions:	Veronica Hawkins (512) 974-7639 smbrcompliancedocuments@austintexas.gov

Dates, Times & Locations

Important Solicitation Dates:
Solicitation Published:	04/18/2022 07:20 AM
Response Due:	Prior to 05/17/2022, 02:00 PM Purchasing Office, 124 W. 8th Street, Suite 308, Austin, TX 78701
Response Opening:	05/17/2022, 03:00 PM Purchasing Office, 124 W. 8th Street, Suite 308, Austin, TX 78701

Special Notes

Special Notes:	Insurance is Required. Required

Attachments

Packet Download Files

Download All Files

File Description	Type	Date
Award notification	pdf	07/25/2022	Download
Addendum 2	pdf	05/06/2022	Download
Addendum 1	pdf	05/06/2022	Download
HIPPA Certification	pdf	04/18/2022	Download
Cover, Instructions, Terms and Scope	pdf	04/18/2022	Download
Offer & Certifications	docx	04/18/2022	Download
Price Submittal	xlsx	04/18/2022	Download

Commodities

Associated Commodities

Description	Code
Collection Services	94633

Trade Summary

Description	Category	Code
Collection Services	Non-professional	94633

Purchasing Office	Capital Contracting Office	Small & Minority Business Resources Department	Controller's Office (Hotel Occupancy Tax)	Austin Code Department (Licensing and Registration)
Contact Information (512)974-2500 (Phone) (512)974-2388 (Fax) (512)974-2018 (Vendor Registration) vendor@austintexas.gov	Contact Information (512)974-7181 (Phone) (512)974-7297 (Fax)	Contact Information (512) 974-7600 (phone) smbr@austintexas.gov (email)	Contact Information (512) 974-2590 (Tax Line) (512) 974-2600 (Main Phone) hotels@austintexas.gov (email)	Contact Information (512) 974-9144 (Licensing & Registration) STRLicensing@austintexas.gov (STR email) acdlicensing@austintexas.gov (Non-STR email)
Physical Location Municipal Building 124 W. 8th Street Room 308 Austin, TX 78701-2302	Physical Location 505 Barton Springs Rd. Suite 1045 Austin, TX 78704	Physical Location 811 Barton Springs Rd. Ste. 805 Austin, TX 78704	Physical Location 124 W 8th St. Ste. 125.2 Austin, TX 78701	Physical Location Austin Code Dept 5202 E. Ben White Blvd. Unit 5, Suite 550 Austin, TX 78741
Mailing Address City of Austin Purchasing Office P.O. Box 1088 Austin, TX 78767	Mailing Address City of Austin Capital Contracting Office P.O. Box 1088 Austin, TX 78767	Mailing Address City of Austin - SMBR PO Box 1088 Austin, TX 78767	Mailing Address City of Austin FSD-Hotel P.O. Box 2920 Austin, TX 78768-2920	Mailing Address City of Austin - Austin Code Department Attn: Finance - Licensing and Registration P.O. Box 1088 Austin, TX 78767
	Business Hours 8:00am to 5:00pm (Monday - Friday)	Business Hours 8:00am to 5:00pm (Monday – Friday)	Business Hours 7:45am to 4:45pm (Monday - Friday)	Business Hours 8:00am to 3:00pm (Monday - Friday)