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SOLICITATION DETAILS

Solicitation Details
Type: Request For Proposals (RFP) 
Status: Closed  
Solicitation Number: RFP 1100 MMH3020 
Description: Collection of Delinquent Utility Accounts 
Summary: Collect, account for, submit, and report funds representing delinquent accounts receivable for City of Austin utilities. 
Responses
Vendor Name Doing Business As
A TO Z CALL CENTER SERVICES, LP THE CMI GROUP
Account Control Technology, Inc. ACT
Contract Callers, Inc.
GILA LLC MUNICIPAL SERVICES BUREAU or MSB
Helvey & Associates, Inc.
I C SYSTEM INC I C SYSTEM
Merchants Association Collection Division, Inc. Sherloq Solutions
The CBE Group Inc
Basic Information
Contact Information
Authorized Contact Names:
Solicitation Specific
Questions:
Melita Harden
(512) 9742838
melita.harden@austintexas.gov
Small Minority Business
Resources Questions:
John Wesley Smith
(512) 9747758
smbrcompliancedocuments@austintexas.gov
Dates & Times
Important Solicitation Dates:
Solicitation Published: 04/11/2022 07:20 AM
Response Due: Prior to 05/12/2022, 02:00 PM
Response Opening: 05/12/2022, 03:00 PM
Special Notes
Special Notes: Insurance is Required. Required
Attachments
Packet Download Files
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Commodities
Associated Commodities
Description Code
Collection Services 94633
Trade Summary
Description Category Code
Collection Services Non-professional 94633
Collection Services, Financial Debt Non-professional 9463320
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