SOLICITATION DETAILS

Solicitation Details

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Type:	Request For Qualifications (RFQS)
Status:	Closed
Solicitation Number:	RFQS 7800 JTH4010
Description:	Claims Administration
Summary:	Seeking a private firm, experienced with government fleets, licensed by the State of Texas to process, adjust, investigate, negotiate, settle and subrogate automobile or equipment Not-At-Fault Claims (NAFC). Claims shall include subrogation of loss, transfer and first party property damage. NAFC occur when a City-owned vehicle or equipment is involved in an accident, and an outside party is responsible for damages.

Responses

Vendor Name	Doing Business As
Alternative Claims Management, LLC
Copper Claims Services, Inc.
Gallagher Bassett Services, Inc	Gallagher Bassett Services
Peachtree Recovery Services, Inc.
TRISTAR Risk Management	TRISTAR Insurance Group

Basic Information

Contact Information

Authorized Contact Names:
Solicitation Specific Questions:	James Howard (512) 974-2500 purchinfo@austintexas.gov
Small Minority Business Resources Questions:	Amy Amaya (512) 974-7605 smbrcompliancedocuments@austintexas.gov

Dates, Times & Locations

Important Solicitation Dates:
Solicitation Published:	12/20/2021 07:20 AM
Response Due:	Prior to 02/08/2022, 02:00 PM Purchasing Office, 124 W. 8th Street, Suite 308, Austin, TX 78701
Response Opening:	02/08/2022, 03:00 PM Purchasing Office, 124 W. 8th Street, Suite 308, Austin, TX 78701

Special Notes

Special Notes:	Insurance is Required. Required

Attachments

Packet Download Files

Download All Files

File Description	Type	Date
Addendum and Response List	pdf	10/18/2022	Download
Addendum 3	pdf	01/31/2022	Download
Addendum 2	pdf	01/21/2022	Download
Addendum 1	pdf	01/03/2022	Download
Bid Package Documents (Cover Sheet, 0400, etc.)	pdf	01/21/2022	Download
Bid Package Documents (0700-0835)	docx	12/20/2021	Download

Commodities

Associated Commodities

Description	Code
Claims Processing Services	96116

Trade Summary

Description	Category	Code
Claims Processing Services	Non-professional	96116

Purchasing Office	Capital Contracting Office	Small & Minority Business Resources Department	Controller's Office (Hotel Occupancy Tax)	Austin Code Department (Licensing and Registration)
Contact Information (512)974-2500 (Phone) (512)974-2388 (Fax) (512)974-2018 (Vendor Registration) vendor@austintexas.gov	Contact Information (512)974-7181 (Phone) (512)974-7297 (Fax)	Contact Information (512) 974-7600 (phone) smbr@austintexas.gov (email)	Contact Information (512) 974-2590 (Tax Line) (512) 974-2600 (Main Phone) hotels@austintexas.gov (email)	Contact Information (512) 974-9144 (Licensing & Registration) STRLicensing@austintexas.gov (STR email) acdlicensing@austintexas.gov (Non-STR email)
Physical Location Municipal Building 124 W. 8th Street Room 308 Austin, TX 78701-2302	Physical Location 505 Barton Springs Rd. Suite 1045 Austin, TX 78704	Physical Location 811 Barton Springs Rd. Ste. 805 Austin, TX 78704	Physical Location 124 W 8th St. Ste. 125.2 Austin, TX 78701	Physical Location Austin Code Dept 5202 E. Ben White Blvd. Unit 5, Suite 550 Austin, TX 78741
Mailing Address City of Austin Purchasing Office P.O. Box 1088 Austin, TX 78767	Mailing Address City of Austin Capital Contracting Office P.O. Box 1088 Austin, TX 78767	Mailing Address City of Austin - SMBR PO Box 1088 Austin, TX 78767	Mailing Address City of Austin FSD-Hotel P.O. Box 2920 Austin, TX 78768-2920	Mailing Address City of Austin - Austin Code Department Attn: Finance - Licensing and Registration P.O. Box 1088 Austin, TX 78767
	Business Hours 8:00am to 5:00pm (Monday - Friday)	Business Hours 8:00am to 5:00pm (Monday – Friday)	Business Hours 7:45am to 4:45pm (Monday - Friday)	Business Hours 8:00am to 3:00pm (Monday - Friday)