SOLICITATION DETAILS
Solicitation Details
| Type: | Request for Information (RFI) |
|---|---|
| Status: | Closed |
| Solicitation Number: | RFI 1100 TLG6010 |
| Description: | Field Service Management System for Austin Energy |
| Summary: | AE seeks info on a new FSM system to manage field ops, integrate with Oracle CC&B, and improve scheduling, dispatch, tracking, and reporting. The goal is a user-friendly, mobile-accessible solution that boosts efficiency and customer service. |
Contact Information
| Authorized Contact Names: | |
|---|---|
| Solicitation Specific Questions: |
Tracey Gettridge (512) 9742998 tracey.gettridge@austintexas.gov |
| Small Minority Business Resources Questions: |
SMBR Main Office (512) 974-7600 SMBRComplianceDocuments@austintexas.gov |
Dates & Times
| Important Solicitation Dates: | |
|---|---|
| Solicitation Published: | 11/18/2025 12:52 PM |
| Response Due: | Prior to 12/12/2025, 02:00 PM |
Special Notes
| Special Notes: | None Available |
|---|
Packet Download Files
Download All Files
| File Description | Type | Date | |
|---|---|---|---|
| Request for Information | 11/25/2025 | Download | |
| Appendix 1 - Austin Energy Business Requirements - Field Service Mgmt | xlsx | 11/18/2025 | Download |
Associated Commodities
| Description | Code |
|---|---|
| COMPUTER SOFTWARE FOR MICROCOMPUTERS (PREPROGRAMME | 20800 |
| Application Software, Microcomputer | 20811 |
Trade Summary
| Description | Category | Code |
|---|---|---|
| Computer Software For Microcomputers (Preprogramme | Goods | 20800 |
| Application Software, Microcomputer | Goods | 20811 |